Learning

Kindness is an effective result based strategy that can lead to success in all areas of life, especially work.

At ROK, we focus on competitive advantage, leadership, creativity, productivity, and communication.

These facts about kindness in the workplace prove our key driving philosophy: kindness is a practical, effective, and necessary practice and value of every organisation.

What is Kindness?

The way we teach, transforms the way people see, understand and are reintroduced to kindness.

The Results of Kindness on Innovation and Competitive-Advantage

“Kindness is a muscle that gets stronger with use, and it’s a competitive-advantage in business and in life.”Tom Gayner, CEO of Markel Corporation

Practicing kindness towards employees stimulates their cognitive-abilities such as intelligence, perseverance and creative-thinking that foster innovation. (Brandao and Fratantoni) (Mayfield)

Kindness inspires prosocial behaviour which when exercised, increases empathy and concern for others which is critical for effective problem-solving and collaboration. (Sanderson)

Extending and normalising kindness amongst employees raises the performance standard of an organisation by motivating employees to work harder, commit to the organisation’s common aims and display higher levels of loyalty and credibility. (Caldwell and Anderson)

Kindness helps facilitate the consideration of new perspectives and new possibilities from which innovative services and products result, increasing competitive-advantage.

The results of kindness on effective leadership

Research indicates that a kind leadership style was found to be the most effective in achieving innovation, and advantage. (Dexian)

The most likeable and effective leaders share higher traits of kindness cooperativeness, a commitment to developing emotional connections with others and displaying integrity (Zenger Folkman)

The exercise of kindness helps leaders make courageous and dynamic decisions that inspire and motivate the entire organisation towards progress and improvement. (Thomas and Haskins)

The Results of Kindness on Communication

Effective communication is kind.

72% of businesses have seen a 25% increase in productivity as a result of effective communication

Kindness disarms and opens people up, helping them convey information and express themselves more clearly and honestly. This is key to proble—solving

Kindness creates positive non-verbal communication which accounts for 93% of communication. How, when and what you say, is key to enabling communication to become productivity

Kindness is curious and addresses the core of underlying issues. By showing care, consideration and a willingness to help, disengagement is increasingly driven down. Given the global disengagement rate of 77%, kind curiosity and cooperation is critical in the workplace.

The Results of Kindness on Creativity

A kind work-environment establishes psychological-safety. This is key to creativity. By giving teams the permission and freedom to take risks, make mistakes and experiment with new possibilities, creativity soars and genius is harnessed.

Only 26% of organisations are actively designing workplaces of psychological-safety. Given the enormous benefits to innovation and creativity, why isnt yours?